1. Acceptance of terms
By accessing or using the website, services, or deliverables of FTEtech IT Services SLO LLC (doing business as FTEtech IT, "we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.
2. Services
We provide IT services including custom software development, mobile application development, and SaaS engineering. The scope, deliverables, timeline, and pricing of any engagement will be defined in a separate written proposal or statement of work.
3. Client responsibilities
- Provide timely access to materials, accounts, and decisions required for delivery.
- Designate a point of contact authorized to approve work.
- Pay invoices in accordance with agreed terms.
4. Fees and payment
Fees are stated in your proposal. Unless otherwise agreed, invoices are due within fifteen (15) days of issue. We accept payment by major credit card and other methods specified at checkout or on the invoice. Late payments may incur a 1.5% monthly service charge.
5. Intellectual property
Upon full payment, all custom deliverables produced specifically for the client become the client's property, excluding our pre-existing tools, libraries, and methodologies, which we license to the client on a perpetual, non-exclusive basis for use with the deliverables.
6. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other in connection with the engagement and to use it only for the purpose of performing under these Terms.
7. Warranties and disclaimers
We warrant that services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY STATED, SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
8. Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or related to these Terms shall not exceed the fees paid by the client to us in the three (3) months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
9. Termination
Either party may terminate an engagement for material breach not cured within fifteen (15) days of written notice. Client remains responsible for fees for work performed prior to termination.
10. Governing law
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles. Venue for disputes lies exclusively in the state and federal courts located in San Luis Obispo County, California.
11. Contact
FTEtech IT Services SLO LLC
1575 Saratoga Ave, Grover Beach, CA 93433, USA
Email: support@amicicitta.com
Phone: (805) 457-0777